Help
Help & support
Write to hello@weekhere.com and a person replies, usually the same day. The answers below cover most questions.
- How do I change my city?
- In the app, tap the city name at the top of Today, or go to You → City. Each city keeps its own plans and alerts.
- Alerts are not arriving.
- Check Settings → Notifications → WeekHere on your iPhone, then You → Alerts in the app. Alerts are held between 9pm and 7am in your city’s time.
- How do I book?
- Tap Book on an event. You book on the venue’s own site, so payments, changes and refunds are with them. KraftStories workshops marked “Featured” book in a WeekHere checkout.
- A listing is wrong.
- Tell us at hello@weekhere.com with the event name. A person checks it against the venue’s page, usually within a day.
- How do I list my event?
- Free, at weekhere.com/list-an-event. We check it before it goes up.
- How do I delete my data?
- In the app: You → Delete my data. For the Monday email, use the unsubscribe link in any email. Details are in our privacy policy.